At Electric Golf Carts USA, we are an authorized dealer for Motocaddy, Stewart Golf USA, and BigBattery. As your trusted retailer, we're here to guide you through any warranty claims, questions, or concerns. Each manufacturer carries their own warranty terms and conditions, and we will assist you in navigating the warranty process with the respective brand. For your convenience, you can find detailed warranty information for each product in its respective product page under the "Warranty" tab. You can also find comprehensive warranty information for all our brands below.
Motocaddy Warranty Coverage
Electric Trolleys and Chargers
- 24-month warranty from date of purchase
- Covers manufacturing defects during normal use
- Valid for purchases made in the United States
Lithium Batteries
- 24-month standard warranty
- Extended 5-year warranty available (additional 3 years)
- Must register within 45 days of purchase for extended warranty
- Guaranteed to retain 75% of original capacity
Accessories & Bags
- 12-month warranty from date of purchase
Stewart Golf Warranty Coverage
Electric Carts & Chargers
- 24-month warranty from date of purchase
- Coverage for manufacturing defects during normal use
- Transferable within continental United States
Lithium Batteries
- 24-month warranty
- Free replacement if failure occurs within warranty period
90-Day Money Back Guarantee
- 90-day trial period for new electric caddies
- Full refund available if not satisfied
- Original packaging must be retained
BigBattery Warranty Coverage
Battery Warranty
- 10-Year Full Repair/Replacement Warranty
- Free repairs or replacements for manufacturing defects
- First-year shipping costs covered within continental US
- Lifetime Technical Support & Troubleshooting Service
Warranty Registration
No registration needed - warranties are automatically recorded via serial number and QR code.
Dakota Lithium 11-Year Warranty Summary
What's Covered
- ✓ 11-year manufacturer defect warranty
- ✓ Lifetime technical support
- ✓ 6,000 to 10,000 recharge cycles half-life
Technical Support
For warranty claims or technical support, contact: support@dakotalithium.com or Contact Us
This is a summary. Please refer to the full warranty document for complete terms and conditions.
Bolt Energy Warranty Coverage
LiFePO4 Batteries
- 10-year manufacturer defect warranty from purchase date
- Prorated warranty coverage after 5 years
- 3000 recharge cycles or 8-12 years expected lifespan
- Must register within 30 days of purchase
- Non-transferable warranty (original purchaser only)
- Lifetime technical support
Accessories & Complimentary Products
- 1-year warranty on chargers, cables, SOC meters, solenoids, voltage reducers
Full Warranty Details
Click here to view the complete warranty policy (PDF)
Warranty Support
- Email: INFO@BOLTENERGYUSA.COM
- Phone: (727) 955-4955
Register your Bolt Energy battery here
For additional support, contact us at: sales@electricgolfcartsusa.com
Contact Us for Warranty Support
For all warranty claims and inquiries:
- Email: sales@electricgolfcartsusa.com
- Phone: (786) 432-5040
- Contact Form: Submit a Warranty Claim
Last updated: December 25, 2024